Community Resource Guide

Students > Community Resource Guide

COMMUNITY

RESOURCE GUIDE

The purpose of this guide is to provide you with information about a variety of community resources that you may find helpful. This guide is not exhaustive, so you are encouraged to seek out additional resources not listed here that may be a better fit for your needs. We also encourage you to contact the resources listed for the most up-to-date information (eligibility, hours, locations, etc.), as changes may occur frequently.

红桃视频 does not exclusively endorse any of the resources contained in this guide.

If you need additional information or assistance, please contact Student Success 补迟听StudentSuccess@MCHS.edu.

ADVOCACY SERVICES

321 E. 12th St.
Des Moines, IA 听50319
(515) 242-5655

2309 Euclid Ave.
Des Moines, IA 50310
(515) 286-3600

CHILDCARE ASSISTANCE & REFERRAL

1150 6th Ave.
Des Moines, IA 听50314
(515) 643-9090
Babysitting, childcare, and housekeeping resource directory
1111 University Ave.
Des Moines, IA 听50314
(515) 288-1981
CSC connects families with highly qualified college student childcare providers. Sign up, search, select, and
schedule online.

Child development center offering full-day care for children ages 2 – 5.
1203 Hartford Ave.
Des Moines, IA 听50315
(515) 244-9748
听
Provides Iowans with near-real-time updates directly from childcare providers in convenient and easy-to-access online applications.
1-855-244-5301
1900 Carpenter Ave.
Des Moines, IA 听50314
1-866-448-4605
Digital platform for finding in-home care.
3550 Mills Civic Parkway
West Des Moines, IA 听50265
(515) 633-5010

CLOTHING & HOUSEHOLD

201 9th St., N.E.
Altoona, IA 听50009
(515) 967-4533 ext. 4
1420 Mulberry
Des Moines, IA 听50309
(515) 284-5719
1312 Maple St.
West Des Moines, IA 听50265
(515) 277-1103

1020 24th St.
West Des Moines, IA 听50266
(515) 282-3733
1426 6th Ave.
Des Moines, IA听 50314
(515) 282-8327
139 6th St.
West Des Moines, IA 听50265
(515) 222-3660

COVID-19 RESOURCES

听听	听 Mask, treatment, vaccine, and testing information To find a vaccine provider near you, visit or call 1-800-232-0233. Find COVID-19 vaccine locations near you.

DOMESTIC VIOLENCE SERVICES

24-Hour Crisis Line: 听1-888-612-0266
1111 University Ave.
Des Moines, IA 50314
24/7 Local Crisis Hotline: (515) 243-6147

4725 Merle Hay Road, Ste. 107
Des Moines, IA 听50322
(515) 244-8028
听 1-800-770-1650 or text 鈥淚OWAHELP鈥� 20121
Assistance for Victims Receiving Medical Care through
515-286-3600 (24-Hour Crisis Line)
1-800-799-SAFE (7233)

EDUCATION ASSISTANCE

Please see website for eligibility requirements and to learn more about how the program helps low-income/first generation college students successfully complete their education goals.

EMERGENCY SHELTER

1310 6th Ave.
Des Moines, IA 听50309
(515) 244-5445
1535 11th St.
Des Moines, IA 听50314
(515) 282-1235

1420 Mulberry St.
Des Moines, IA 听50309
(515) 284-5719
A safe refuge for single women and mothers with children, short-term shelter, and free long-term life recovery program.
(515) 264-0144
Provides free, temporary, emergency shelter and services for families with children experiencing homelessness.
(515) 243-7456

EMPLOYMENT & JOB ASSISTANCE

Employment resources – including major employers and job listings in the Greater Des Moines area – internships, and student opportunities.
1171 7th St.
Des Moines, IA 听50314
(515) 697-7700
430 E. Grand Ave.
Des Moines, IA 听50309
(515) 281-5387

1420 Mulberry St.
Des Moines, IA 听50309
(515) 280-1274
1426 6th Ave.
Des Moines, IA 听50314
(515) 282-8327 ext. 150
1001 Office Park Rd., Suite 121
West Des Moines, IA 听50265
(515) 225-4355

FINANCIAL ASSISTANCE

PLEASE NOTE: This list of financial resources has been compiled for your convenience and does not in any way guarantee assistance from any of the agencies on this list.

Assistance for emergency needs of low-income persons aged 18-59 years with a disability and adults over 60 with or without a disability including rent, utilities, assistive devices, dental expenses, and others.
5835 Grand Ave. Ste 106
Des Moines, IA 50312-1444
(515) 255-1310
(800) 747-5352
听
Rent/Security Deposit Assistance, Water/Electric Assistance.听Assistance is limited and not guaranteed.
(515) 279-9998
Eligible households can receive up to $750 toward the purchase of appliances, car repairs, dental service, medication, eyeglasses, furniture, home repairs, household items, beds, and other essential needs.
Free, professional financial coaching.
1171 7th St.
Des Moines, IA 听50314
(515) 697-7700
General Assistance Programs
(Programs vary by county)
Food assistance, emergency transportation, phone cards, cell phone plan and internet bills
613 Clark Ave.
Ames, IA听 50010
(515) 296-1449
Story County residents only.
Serving Boone, Jasper, Marion, Polk, and Warren Counties and offering utility, food, housing, and disaster assistance.
(515) 518-4770
16 agencies offering a variety of assistance services. See website to find an agency near you.
(515) 244-0307

Mortgage & Rent Assistance

Provides eligible homeowners assistance with mortgage payments and related property expenses.

Provides eligible applicants with a monthly rent assistance payment.
Federal program that lowers the monthly cost of phone or internet service.
听
See website for where to apply in your county. 听
Grant program providing assistance with rent, utilities, car payment, car repairs, other expenses. 听
See website to find a Community Action Agency anywhere in the U.S.听
听
Serving Audubon, Calhoun, Carroll, Dallas, Greene, Guthrie, and Sac Counties with education, support, and various assistance services.
(712) 792-9266
Help with basic needs, special needs, and property tax assistance. 2309 Euclid Ave.
Des Moines, IA 听50310
(515) 286-2088
1326 6th Avenue
Des Moines, IA 53014
(515) 282-3422
Program offers free internet and mobile hotspots and access to low-cost laptops and tablets.
U.S. Dept. of Housing & Urban Development
- 听鈥�
Serving residents of West Des Moines
139 6th St.
West Des Moines, IA 听50265
(515) 222-3660

FOOD: FOOD PANTRIES, MEAL ASSISTANCE, & BASIC NEEDS

Check website for hours.
1203 Hartford Ave
Des Moines, IA 50315
(515) 244-6251
Free, nutritious meals to individuals and families.
1310 6th Ave.
Des Moines, IA 听50314
(515) 244-5445
Call for more information.
(515) 967-4533
See website for locations and times.
(515) 262-7290
1420 Mulberry
Des Moines, IA 听50309
(515) 284-5719
Basic needs including laundromat vouchers, gift cards for emergency hygiene or food items for households with children, and storage costs for households in transition from homelessness.
(515) 279-9998
See website for locations and times.
(515) 277-6969
1312 Maple St.
West Des Moines, IA 听50265
(515) 277-1103

See website for locations and times.
(515) 223-9260
See website for locations and times.
(515) 564-0330
For help with qualification and application questions regarding the Supplemental Nutrition Assistance Program (SNAP), call the SNAP Hotline at (855) 9443663 or email foodassistanceoutreach@iowafba.org. Additional SNAP eligibility information may be found here.
Monthly food pantry program provides a two- to three-day provision of groceries for families.听
See website for information on the Supplemental Nutrition Assistance Program (SNAP) and other food-related programs. 听
(By appointment only)
4801 Franklin Ave., #152
Des Moines, IA 听50310
(515) 443-6349
SNAP (Supplemental Nutrition Assistance Program)
Information on eligibility and requirements for SNAP benefits.听
See website for locations and times.
(515) 282-8327 ext. 140
See website for days and times.
139 6th St.
West Des Moines, IA 听50265
(515) 222-3660
Provides supplemental foods, health care referrals, and nutrition education for low-income pregnant, breastfeeding, and non-breastfeeding postpartum women and to infants and children up to age 5 who are found to be at nutritional risk.

HEALTH: MENTAL HEALTH, COUNSELING, CRISIS & THERAPY SERVICES

FREE counseling/mental health/therapy resources
红桃视频 partner for student mental health and wellness solutions Private, secure, confidential Free, quick, and immediate access to teletherapy Therapist of your choice based on preferences (issue, gender, language, ethnicity) 180 minutes per academic year per student Times that fit YOUR schedule (day, night, weekend) Variety of appointment types (video, phone, online chat, or message) Click on link above or scan QR code below to register with your student email account and book a session
The following resources may have some costs associated with their services. Please check with the individual providers to see if they accept private insurance, Medicare, Medicaid, and/or personal payments, OR if they provide financial assistance or will work with individuals based on their income.听
Call or text 1-800-985-5990 听 (515) 282-5752 听 Licensed, Professional Therapists (515) 244-3761 Mental Health information, tools, and resources 听 Call or text 1-800-4453 24/7 Abuse Hotline: 1-800-362-2178 See website for locations and services. 24/7 Hotline: (515) 243-6147 Open 24/7 – Adult, Adolescent, and Child Services 1450 NW 114th Street Clive, IA 50325 (844) 680-0504 24/7 Hotline: 1-800-362-2178 to report abuse, neglect, exploitation, or self-neglect 听 24/7 Helpline: 1-800-332-4224 24/7 Helpline: 1-800-770-1650 or text 鈥業OWAHELP鈥� to 20121 听 See website for location information. (515) 255-8399 Mental health and recovery resources for the BIPOC community 24/7 Help Line: 1-866-720-1044 Support, advocacy, empowerment for Latinx victims and survivors of sexual assault and domestic abuse. 24/7 Crisis Line: 1-866-256-7668 (515) 271-5060 1111 6th 听Ave. West Building, Floor 3 Des Moines, IA 听50314 (515) 271-6111 听 Care, support, and counseling to pediatric and adult victims of sexual assault. 24/7 Crisis Line: (515) 286-3600 8553 Urbandale Ave. Urbandale, IA 听50322 (515) 274-4006 Mental health resources, support, and workshops. 511 E. 6th St., Suite B Des Moines, IA 听50309 (515) 850-1467	Domestic violence, sexual assault, human trafficking services to Asian/Pacific Islander victims/survivors. 24/7 Helpline: 1-866-881-4641 6200 Aurora Ave., Suite 305E Urbandale, IA 50322 (515) 724-8920 Mental health resources, advocacy, and support. 24/7 Hotline: 1-800-799-7233 or text 鈥楽TART鈥� to 88788 听 Crisis Intervention, Counseling, Support, and Referrals. 1-800-656-HOPE (4673) 24/7 Lifeline: 1-800-273-8255 or Text 741741 Dial 988 24/7 Support: Text 鈥楬OME鈥� to 741741 Domestic violence and sexual assault services to African immigrants and refugees. 24/7 Helpline: 1-866-881-4641 Provides resources and non-biased information on treatment centers in the U.S. 1-800-743-5860 National Helpline 24/7 Helpline: 1-800-662-4357 1739 28th St. West Des Moines, IA 50266 (515) 276-6338 24/7 information &听support to LGBTQ young people.听 1-866-488-7386 Text Us: 678-678 Medical, behavioral, psychiatric, substance use 1300 Woodland Ave. West Des Moines, IA 听50265 (515) 280-3860 945 19th St. Des Moines, IA 听50314 (515) 241-0982 Free, confidential, 24/7 support and resources for alcohol, drug, gambling, suicide, and mental health concerns. Call 1-855-581-8111 or text 1-855-895-8398

HEALTH: MEDICAL, VISION, & DENTAL

Medical, Vision, & Dental Providers	Health Insurance & Programs
1801 Hickman Rd. Des Moines, IA 听50314 (515) 282-2200 1111 9th St., Suite 190 Des Moines, IA 听50314 (515) 244-9136 (515) 964-6280 See website for locations, hours, and services. See website for locations and phone numbers. 1907 Carpenter Ave. Des Moines, IA 听50314 (515) 286-3798	Specialists in College Student Health Ins. (847) 564-3660

HOUSING & HOMELESSNESS

Low income apartments and waiting lists.
1535 Linden St., Suite 100B
Des Moines, IA 50309
(515) 244-8308
3721 SW 61st Street, Suite A
Des Moines, IA 50321
(515) 246-8016
1201 SE Gateway Drive
Grimes, IA 50111
(515) 986-1882
2309 Euclid Avenue
Des Moines IA 50310
(515) 323-8950
Supporting housing for families with children experiencing homelessness.

Rentals, homes for sale, counseling, and education for renters and homeowners.
Free rental housing locator
Affordable low-income rental/housing resources.
(515) 244-7702
Community Housing Resources
1200 University Avenue, #110A
Des Moines, IA 听50314
(515) 248-1850
Housing, rental assistance, and rent relief resources.

2 SW 9th St.
Des Moines, IA听 50309
(515) 288-2424

LEGAL ASSISTANCE

2400 University Ave.
Des Moines, IA 50311
(515) 271-3851
Free legal referral and reference clinics
1312 Maple St.
West Des Moines, IA 50265
(515) 277-1103

1-800-532-1275
(515) 243-3904

RESOURCE ASSISTANCE

Video lessons, resources, tools, and tips to help students success financially, academically, personally. (Click on 鈥淕et Started鈥� to create an account.)
Projects, research, resources, and programs to support students.
Source for legal, financial, stress, and crisis/disaster related information and resources.
24/7 Support: 1-800-447-1985

Local programs, resources, and support
24/7 referral system for health and human service programs, community and disaster services, and governmental programs.
Dial 2-1-1 or TEXT your zip code to 898211.

SUBSTANCE ABUSE & ADDICTION RECOVERY

Addiction and recovery resources (treatment providers and centers, online addiction counseling)
(877) 852-3360
Addiction, alcohol, treatment, recovery, and mental health resources.
(866) 994-8751
(515) 277-5059 (Des Moines)
Or (888) 4AL-ANON
24/7 Helpline: (515) 282-8550
1761 Hickman Rd.
Des Moines, IA 50314
(515) 282-6610
1223 Center St., Ste. 22
Des Moines, IA 50309
(515) 218-6125
Nationwide directory of medical detox providers
24/7 Detox Help Line: 1-866-640-2212
Find local alcohol and drug treatment centers with detox services.
For 24/7 treatment help call: 888-294-0030
See website for meeting times and locations.

(515) 265-7272
4425 Fleur Dr., #107
Des Moines, IA 50321
(800) 897-6242
Mental health and recovery resources
24/7 Help Line: 1-866-720-1044
Iowa Lutheran Hospital
700 E. University Ave., 4th Floor
Des Moines, IA 50316
(515) 263-2424
Provides resources and non-biased information on treatment centers in the U.S.
1-800-743-5860
24/7 Helpline: 1-800-662-4357
- Main Facility:
  601 2nd St
  Bayard, Iowa 50029
- Outpatient Center:
  401 Grant Ave.
  West Des Moines, IA 50265
  888-919-2880

TAX PREPARATION (FREE)

2210 Grand Ave.
Des Moines, IA 50312
(515) 283-0940

See website for locations and times.

TRANSPORTATION

General Transportation	Non-Emergency Medical Transportation
620 Cherry St. Des Moines, IA 50309 (515) 283-8100 (877) 686-0029 Low-cost express bus service across the U.S.	Non-emergency medical, group charter and shuttles, recreational, wheelchair, and ambulatory transport. Transportation to routine medical appointments at no cost for Iowa Medicaid members. 3000 Justin Dr. Urbandale, IA 50322 (515) 331-1100

VETERANS

Peer support, education, and mentoring.
Help and support for military caregivers.
Stories, experiences, mental health information, treatment, and support for veterans and their families.
Service, research, programs, and advocacy for veterans in higher education.
Military and civilians joining together on domestic and international disaster operations.
Health and wellness community for veterans.
Virtual base for connecting veterans who served together.
National Call Center: 1-800-827-1000
1-855-260-3274
(M-F 8AM – 10PM & SAT 8AM – 5PM ET)

2309 Euclid Ave.
Des Moines, IA 50310
(515) 286-3670
See website for locations and contact information.
1-800-698-2411
Call or text: 1-855-829-6636
(M-F 8AM – 10PM and SAT 8AM – 6:30PM ET)
Community-based counseling centers.
1-877-927-8387
1-800-273-8255 and Press 1 or text 838255
Connecting veterans with support, services, and peer networks.
Free programs and support services for veterans and their families

To view a PDF summary of all resources listed above, please click the link below.

VIEW COMMUNITY RESOURCE GUIDE

Counseling

The Norkaitis Student Success Center provides a professional counselor for students who are looking for help in addressing personal or other emotional issues.

Learn More

Tutoring

The Norkaitis Student Success Center offers FREE听tutoring services for all students.

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Catherine’s Cabinet

红桃视频’s student food bank provides supplemental support to students who are facing food insecurity and need assistance.

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